Privacy Policy

Smart Vision Certified Translation

At Smart Vision Certified Translation, we are committed to protecting the privacy of our clients and website visitors and recognize the importance of safeguarding all personal information, documents, and files entrusted to us. We handle all information with the highest standards of confidentiality, professionalism, and security, and we implement appropriate measures to ensure that personal data is collected, used, stored, and protected responsibly. This Privacy Policy explains how we collect, process, and safeguard your information in accordance with applicable laws and internationally recognized data protection practices.

1. Collection and Processing of Personal Information

As part of providing our language services and enhancing the user experience, Smart Vision Certified Translation may collect and process certain personal information and data provided by users when accessing our website or requesting any of our services. Such information may include the user’s full name, telephone number, email address, company or organization name (if applicable), documents and files submitted for translation, and any other information voluntarily provided by the client.

This information is collected only to the extent necessary to deliver the requested services, communicate with clients, prepare quotations, and efficiently manage language projects. We are committed to processing personal data lawfully, securely, and in accordance with applicable laws and regulations, while implementing appropriate measures to protect user privacy and maintain the confidentiality of all information entrusted to us.

2. How We Use Your Information

The information we collect is used solely for legitimate business purposes related to providing our language services and managing our relationship with clients. This includes processing translation and localization requests, preparing quotations and invoices, responding to inquiries, delivering projects, and providing customer support.

We may also use your information to improve our services, enhance website performance, analyze user needs, and develop new solutions that better serve our clients. Under no circumstances will your personal information be used for purposes beyond those stated in this Policy unless we have obtained your consent or are required to do so by applicable laws and regulations.

3. Confidentiality of Documents and Information

Confidentiality is one of the fundamental principles upon which Smart Vision operates. All documents, files, and information submitted by clients are treated with strict confidentiality and handled with the highest level of professional care. Information provided for translation, proofreading, or any other service will not be disclosed, distributed, or shared with any third party without the client’s explicit consent.

We also implement internal procedures to ensure that documents remain protected throughout every stage of the project lifecycle, from receipt to final delivery. Access to client files is restricted solely to authorized personnel and project team members whose involvement is necessary for the completion of the requested services.

4. Data Protection and Security

Smart Vision implements appropriate technical, administrative, and organizational measures to protect personal information and confidential documents against unauthorized access, misuse, alteration, loss, disclosure, or destruction. These measures include secure data handling procedures, access restrictions, and professional practices designed to maintain the integrity and confidentiality of information.

We continuously review and update our security measures to align with technological developments and industry best practices, ensuring that our clients’ data remains protected in a secure and reliable environment.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance and traffic. Cookies help us remember user preferences, improve navigation, and optimize the content and services offered through our website.

Users may choose to disable or delete cookies through their browser settings at any time. However, doing so may affect certain website functionalities and limit access to some features or services.

6. Information Sharing and Disclosure

Smart Vision does not sell, rent, trade, or otherwise disclose personal information to third parties for commercial purposes. Information may only be shared in limited circumstances where it is necessary to provide the requested services or where disclosure is required by law.

This may include sharing information with authorized service providers involved in project delivery, technology partners supporting our operations, or governmental and legal authorities when required by applicable laws or official requests. Information may also be disclosed where the client has provided explicit consent.

7. User Rights

Smart Vision respects the rights of users regarding their personal information. Subject to applicable laws and regulations, users have the right to request access to their personal data, request corrections to inaccurate or incomplete information, and update their personal records maintained by the company.

Users may also request the deletion or restriction of processing of their personal information where legally permissible. We are committed to reviewing and responding to such requests in accordance with applicable legal and regulatory requirements.

8. Data Retention

Smart Vision retains personal information and project-related documents only for as long as necessary to fulfill the purposes for which the information was collected or as required by applicable laws, regulations, contractual obligations, or legitimate business interests.

Once the retention period has expired or the information is no longer required, we take appropriate measures to securely delete, destroy, or anonymize the data in a manner that protects the privacy and confidentiality of our clients.

9. Third-Party Websites and External Links

Our website may contain links to third-party websites or services for informational purposes. Smart Vision is not responsible for the privacy practices, policies, or content of such external websites. Users are encouraged to review the privacy policies of any third-party websites before providing personal information through those platforms.

10. Changes to This Privacy Policy

Smart Vision reserves the right to amend, modify, or update this Privacy Policy at any time to reflect changes in legal requirements, business operations, or technological developments. Any updates will be published on this page and shall become effective immediately upon publication.

Continued use of our website or services following the publication of any modifications constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which your personal information is collected, processed, or protected, please contact us through our official communication channels:

Smart Vision Certified Translation
☎️ Call Us
+966 (0) 547219945

📧 Email Us
[email protected]

🌍 Visit Our Website
www.sv-trans.com

📍 Our Location
Office 24, Third Floor, World Assembly of Muslim Youth Building, King Fahd Road, Riyadh, Kingdom of Saudi Arabia.